Privacy Policy
Effective Date: October 14, 2022
SVN | Saunders Ralston Dantzler Real Estate ("Company," "we," or "us") operates the SVNsaunders.com and the saundersrealestate.com websites (collectively, the "Website"), including any content, functionality, and services offered on or through the Website. Your access to and use of the Website is governed by our Terms of Use and this Privacy Policy.
We respect your privacy and are committed to protecting it. This page is used to inform you regarding our policies with respect to the collection, use, maintenance, protection, and disclosure of information we collect from you, or you provide to us, when you visit or use the Website. We will not use or share your information with anyone except as described in this Privacy Policy.
This policy applies to information we collect on this Website or in e-mail, text, and other electronic messages between you and this Website. It does not apply to information collected by us offline or through any other means, including on any other website operated us or by any third party.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you choose to use the Website, then you agree to the collection and use of information as described in this policy. If you do not agree with our policies and practices, your choice is not to use our Website.
The terms used in this Privacy Policy have the same meanings as in our Terms of Use, which is accessible at http://svnsaunders.com unless otherwise defined in this Privacy Policy.
Information Collection and Use
While using the Website, you may directly provide us with certain personally identifiable information, including but not limited to your name, phone number, postal address, and e-mail address (“personal information”) by filling in forms, registering for an account, or requesting additional information from us. We also collect information your browser sends to us called Log Data. This Log Data may include information such as your internet connection, the equipment you use to access our Website, your computer’s Internet Protocol (“IP”) address, browser version, pages of the Website that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We collect Log Data automatically as you navigate through the Website, and we may do so using data collection technologies such as cookies, web beacons, or flash cookies.
The personal information that we collect will be used to contact or identify you, to provide you with information or services that you request from us, or to carry out our obligations and enforce our rights arising between you and us. The information that we collect automatically helps us to improve the Website and to deliver and more personalized service, by enabling us to estimate our audience size and usage patterns, speed up your searches, and recognize you when you return to our Website.
About Automated Data Collection Technologies
Cookies (or Browser Cookies) are files with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. You have the option to either accept or refuse these cookies, and to know when a cookie is being sent to your computer, by activating the appropriate setting on your browser. If you choose to refuse our cookies, you may not be able to use some portions of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web Beacons (also referred to a clear gifs, pixel tags, and single pixel gifs) are small electronic files on pages of our Website and in our emails that permit us to count users who have visited those pages or opened an email, and for tracking other Website-related statistics.
Flash Cookies are local stored objects that collect and store information about your preferences and navigation to, from, and on our Website. Flash Cookies are not managed by the same browser settings as are used for Browser Cookies. If you choose to disable flash cookies, you may not be able to access or use some portions of our Website.
Disclosure of Your Information
We may disclose aggregated information about our Website users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect, or that you provide: (a) to our subsidiaries and affiliates; (b) to contractors, service providers, and other third parties we use to support our business; (c) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred; (d) to fulfill the purpose for which you provide it; (e) with your consent; (f) to comply with any court order, law, or legal process, including to respond to any government or regulatory request; (g) to enforce or apply our terms of use and other agreements, including for billing and collection purposes; or (h) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).
We strive to provide you with information and choices regarding the personal information you provide to us. As described above, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. Remember, if you disable or refuse cookies, some parts of our Website may be inaccessible or not function properly.
You can revoke your consent to receive emails from us at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact.
Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.
Accessing and Correcting Your Information
You can review and change your personal information by logging into the Website and visiting your account profile page.
You may also send us an email at info@svnsaunders.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents' privacy rights, visit Privacy Policy for California Residents.
Residents of Colorado, Connecticut, Virginia, and Utah each have the right to: (a) confirm whether we process their personal information; (b) access and delete certain personal information; (c) data portability; and (d) opt-out of personal data processing for targeted advertising and sales.
Residents of Colorado, Connecticut, and Virginia additionally have the right to: (a) correct inaccuracies in their personal information, taking into account the information's nature processing purpose; and (b) opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights please send us an email at info@svnsaunders.com. To appeal a decision regarding a consumer rights request, please send us an email at info@svnsaunders.com
Nevada residents have a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit send us an email at info@svnsaunders.com. However, please know we do not currently sell data triggering that statute's opt-out requirements.
Data Security
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee its absolute security.
Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Website is not intended for anyone under the age of 18. No one under the age of 18 may provide any personal information on the Website, and we do not knowingly collect personally identifiable information from children. In the case we discover that a minor has provided us with personal information or that we have received personal information from a minor, we immediately delete this information from our servers. If you are a parent or guardian and you are aware that your minor child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page. You are responsible for periodically visiting the Website and this Privacy Policy page to check for any changes. Your continued use of this Website after we make changes is deemed to be acceptance of those changes.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
By e-mail: Using our Contact Form
By Phone: (877) 518-LAND
Privacy Policy for California Residents
Effective Date: October 14, 2022
This Privacy Policy for California Residents supplements the information contained in our Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Policy.
Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). Personal information does not include:
- Publicly available information from government records.
- Deidentified or aggregated consumer information.
- Information excluded from the CCPA's scope, like:
- health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data;
- personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
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Category
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Examples
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Collected
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A. Identifiers.
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A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.
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YES
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B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
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A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Some personal information included in this category may overlap with other categories.
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YES
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C. Protected classification characteristics under California or federal law.
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Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
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NO
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D. Commercial information.
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Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
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NO
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E. Biometric information.
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Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
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NO
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F. Internet or other similar network activity.
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Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
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NO
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G. Geolocation data.
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Physical location or movements.
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NO
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H. Sensory data.
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Audio, electronic, visual, thermal, olfactory, or similar information.
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NO
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I. Professional or employment-related information.
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Current or past job history or performance evaluations.
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NO
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J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
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Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
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NO
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K. Inferences drawn from other personal information.
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Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
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NO
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We obtain the categories of personal information listed above from the following categories of sources:
- Directly from you via forms you complete.
- Indirectly from you by observing your actions on our Website.
Use of Personal Information
We may use, or disclose the personal information we collect for one or more of the following purposes:
- To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our listings or services, we will use that personal information to respond to your inquiry.
- To provide, support, personalize, and develop our Website and services.
- To create, maintain, customize, and secure your account with us.
- To prevent transactional fraud.
- To provide you with support and to respond to your inquiries.
- To personalize your Website experience and to deliver content and product and service offerings relevant to your interests.
- To help maintain the safety, security, and integrity of our Website, services, databases and other technology assets, and business.
- For testing, research, analysis, and product development, including to develop and improve our Website and services.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the CCPA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Company has not disclosed personal information for a business purpose.
We do not sell personal information
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Right to Know and Data Portability
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the "right to know"). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting that personal information.
- The categories of third parties with whom we share that personal information.
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
- The specific pieces of personal information we collected about you (also called a data portability request).
We do not provide a right to know or data portability disclosure for B2B personal information.
Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the "right to delete"). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
We do not provide these deletion rights for B2B personal information.
Exercising Your Rights to Know or Delete
To exercise your rights to know or delete described above, please submit a request by either:
- Emailing us at info@svnsaunders.com; or
- Using the SafeUnsubscribe® link, found at the bottom of every email we send you. Emails are serviced by Constant Contact.
Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.
You may only submit a request to know twice within a 12-month period. Your request to know or delete must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
You do not need to create an account with us to submit a request to know or delete. We will only use personal information provided in the request to verify the requestor's identity or authority to make it.
Response Timing and Format
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please send us an email at info@svnsaunders.com.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you services.
- Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of services.
If you need to access this Policy in an alternative format due to having a disability, please send us an email at info@svnsaunders.com.